The Maxon App is fully compatible with MyMaxon Organizational Accounts, so users can tap into Teams Licenses and choose which license type to activate. Maxon Organizational Accounts and how to use them. Please turn on javascript and reload the page. Be sure to check our FAQ for up-to-date information on Maxon/Red Giant/Redshift Licensing, including information on the new Maxon App. My RG Universe seems all functional on 15.4 PrPro. Bro I've been going through it since they updated universe in June. Another troubleshooting trick you can try is to reset the configuration. If you have already installed the demo or something, you may need to do the clean uninstallation. Update the application manager, then see if any of your plug-ins need to be updated. its all now through maxon. Get the latest updates on products, sales, tutorials, and freebies, delivered bi-weekly to your inbox! That said, I don't think iLok will work with any subscription scheme like Universe. Below, read an Explanation of Licensing Options for Floating Maxon/ Red Giant Products. Does anyone have a similar story, and have a successful outcome? I guess this is still an issue with universe 4. Yes, but products purchased before January 2021 from Toolfarm or Red Giant are not immediately linked to your Maxon account. Selection of these products for install will be disabled. For a perpetual upgrade to the plugins I use I have to contact sales, as this isn't even available in the webshop. Last week I noticed that my RG Universe was acting up, specifically in adding transitions. Thanks. Released June 23, 2021, The Maxon App manages the installation, licensing, upgrading, and updating of your Maxon products. To explain, Organizational Accounts allow you to assign Cinema 4D, Redshift, and Red Giant licenses to individual employees or groups of users. Maxon tools include C4D for 3D modeling, simulation and animation, ZBrush and Forger for 3D modeling, Red Giant tools for editing, motion design and filmmaking, and fast Redshift rendering. After pulling my hair out for a while, I realized that another user account was running in the background. Try to locate program, to which the process red giant service.exe belongs. Then relaunch PrPro, see if it works. It should be working. Think I can bill Maxon for the money I'm losing???? This link is being provided as a convenience and for informational purposes only; it does not constitute an endorsement or an approval by Toolfarm.com of any of the products, services or opinions of the corporation or organization or individual. I was experiencing the same thing for our internal extension (in development mode) and this resolved the issue for us as well. is there anything I can do to fix this? Same issue as OP. I am losing my mind none of my keyframes are working with RGU! ive tried uniinstalling and reinstalling and still nothing. Copyright Software Tested 2013 - 2023 All rights reserved. It probably can't repair/install because they've migrated over. Download the Maxon App to install, use, or try all of our products. At this point, I would contact Maxon help. The Maxon App. Premiere and Ae went to an udpated format? I used stock ones instead to finish a project and then upgraded to 4.0 yesterday. Have you updated the Maxon installer? Fixed it by logging in and out of both accounts. Installed fresh Maxon App Manager and Universe 4.0.1 and the RG effects still do not show up in PP. Downgrading is unfortunately the only thing to do right now. Once youve completed that process its recommended that you delete the Red Giant App Manager. It should be working. Requires periodic Internet accessSupports: Cinema 4D and Redshift* Only. With the Maxon App you can install, use, or try all of our products. YugaKurita 1 yr. ago That worked for me. Thank You, Kevin Likes 0Like Translate Translate Report Report Follow Report More Reply Reply Community guidelines Using Trapcode Particular in after effects. They need to fix this issue because I'm paying $80 per month and can't enjoy any updated features. Then it all works with 15.4 as you expect. Try something like Revo Uninstall and remove all the RG pieces. https://www.redgiant.com/support/installers/updates/universe/. Please note: Maxon App 2023.1.x is not compatible with non-unified RLM licenses. So perhaps tell it to call home again. Update the application manager, then see if any of your plug-ins need to be updated. Hello, I keep getting this error (the application was working perfectly a few days back, the last thing I recall doing was updating Trapcode, but it keep working fine) I tried clicking on "Repair service" but nothing happens. Than type 'red giant service.exe' into search box. My licenses with RG are all permanent (supposedly). It took 3 days for them to call me back and I was traveling and missed the call. And when I can get it to work in the timeline- I go to export and the issue happens during the export rendering me a video file with no working keyframes. What should I do? Last week I noticed that my RG Universe was acting up, specifically in adding transitions. Welcome to the WORST plug-in authorization scheme in the known cosmos: Red Giant Application Manager. Maxon Teams Floating Annual Subscription Licensing, Update: NewBlue Title Live v5.5 New ProPresenter Integration, Sale: Synchro Arts VocAlign Project 33% Off, Freebie: Free Krotos Studio Sound Platform, Sale: iZotope Mix & Master Sale 50% Off thru March 30, 2023, Sale: Get Free NKS Extras with Native Instruments Komplete Purchase, Sale Ending: Left Angle Autograph Intro Offer Ends Today, Universe for Editors Week 1 Premiere Pro, Maxons Ask the Trainer with Chris Schmidt, UniverseforEditors, Week2 Avid Media Composer, UniverseforEditors, Week3 DaVinci Resolve. Check their downloads/forums for it. It replaces Red Giant Application Manager. I had to get that updated then it showed the update for the rest of the suite. Dedicated community for Japanese speakers, /t5/after-effects-discussions/trapcode-not-installing/td-p/9579143, /t5/after-effects-discussions/trapcode-not-installing/m-p/9579144#M47896, /t5/after-effects-discussions/trapcode-not-installing/m-p/9579145#M47897, /t5/after-effects-discussions/trapcode-not-installing/m-p/9579146#M47898, /t5/after-effects-discussions/trapcode-not-installing/m-p/11022975#M107963, /t5/after-effects-discussions/trapcode-not-installing/m-p/11038436#M108602, /t5/after-effects-discussions/trapcode-not-installing/m-p/13032219#M204137, /t5/after-effects-discussions/trapcode-not-installing/m-p/9579147#M47899, /t5/after-effects-discussions/trapcode-not-installing/m-p/9579148#M47900, /t5/after-effects-discussions/trapcode-not-installing/m-p/10993258#M106635, /t5/after-effects-discussions/trapcode-not-installing/m-p/11158140#M113046, /t5/after-effects-discussions/trapcode-not-installing/m-p/11396338#M120644, /t5/after-effects-discussions/trapcode-not-installing/m-p/11640189#M156253, /t5/after-effects-discussions/trapcode-not-installing/m-p/11820813#M161954, /t5/after-effects-discussions/trapcode-not-installing/m-p/12879070#M198168, /t5/after-effects-discussions/trapcode-not-installing/m-p/12185379#M176399. On Big Sur 11.4 btw. https://www.youtube.com/watch?v=UtM01Z7zkl0, hi i have same issue and i resolved through following below path. An Explanation of Licensing Options for Floating Maxon/ Red Giant Products. This update breaks Maxon/Red Giant Universe plugin compatibility. They blamed it on Covid. Installing and running the new app will take over the old Red Giant Application. Now NOTHING works in the latest version of Premiere. (Similar to Adobe Teams). Similar .exe files creating new elements on your PC with similar volume: Rate the Red Giant Application Manager 1.2.1 Installer.exe file. Than try to uninstall that program in a standard way. Press F3 key to open standard search window. Same issue. I can't even unistall and reinstall the manager, because it interrups during the instalation and gives me an error. Thank you for this solution! Dedicated community for Japanese speakers. After Effects Community Recap 2022: Year-in-review, Do not sell or share my personal information. I couldn't give any definitive timeframes as to when the fix will be released, but I've gone ahead and added this ticket to the issue's tallying system to give it some weight in development. Below, the Press release that explains how it functions and how to download the app. FYI - I had called Maxon for help and they said to call Red Giant as Universe is covered by their support team. So, no issue with Premiere Pro, I just wasn't aware that Ae and Pr moved to CEP11 with this latest release. Experiencing these exact issues. I have the Complete subscription but unfortunately logging out and logging back in doesn't work. Read the release notes. Yes, definitely odd. This includes Maxon, plus all Red Giant Tools now, including Red Giant Complete, Redshift, Moves by Maxon, and Forger (which directs you to the iOS app store). Bro I've been going through it since they updated universe in June. Red Giant Universe 4.0 not working - Premiere Pro 15.4. And it's their stuff that's somehow not lining up properly with the Adobe apps. If you have already installed the demo or something, you may need to do the clean uninstallation. After adding users to your organization, users can sign into Cinema 4D or Cineversity with their MyMaxon account credentials. Should have mentioned that this issue is with Big Sur, but Windows 10. It's a Red Giant issue. Uninstall Red Giant suites updated Color Suite and MBL to the very last version directly from their sites. Linux. Create an account to follow your favorite communities and start taking part in conversations. And it's their stuff that's somehow not lining up properly with the Adobe apps. Once the reset is complete, log back into your Maxon App. Same! argh I am having this same problem. The web interface offers a clear graphical view of floating licenses pooled from multiple Maxon Accounts, with detailed ownership, validity info, and activity log. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I need 3D Stroke for a project I am working on and have been recieving this error for a few days. The Application manager doesn't even list these. and 3D Animation tools. They show up in the effects panel and I can drag them, but nothing actually gets added to a clip. Your machine is currently running: iPhone Outbyte PC Repair is incompatible with your operating system. All rights reserved. Please report back if this fixes your issue. Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Can older Red Giant licenses be added to a MyMaxon account? It's a Red Giant issue. This link is being provided as a convenience and for informational purposes only; it does not constitute an endorsement or an approval by Toolfarm.com of any of the products, services or opinions of the corporation or organization or individual. I opened a ticket as live chat isn't available today and provided screenshots of the issue as well as proof of my purchased subscription. To explain, it replaces the Red Giant Application Manager. Tried that as well, but the plugins don't show up in the Effects tab. Those must touch base via the internet. Also grab the Maxon installer - reinstall it and you should be working. I think you mean (JavaScript-based) extensions, not (C++-based) plug-inscorrect?We've tested numerous internal and 3rd party extensions in 15.4, without issue, but if you could send me your extension directly, we'd be happy to investigate further. my maxon manager says everything is up to date. Every other effects I had with Red Giant Color suite are working but not MBL. Now, none of my products show up as installed. Wonder what the hay is screwy for you ? Just in case that link doesn't workRed Giant Downloads (maxon.net). Please report back if this fixes your issue. Contact Maxon support, probably. I messaged them through email and they have been giving me the complete runaround on what the problem is. Tried taking out pretty much everything in my index.html file except a single text field, but still nothing. It may be working. Some of us RG users are doing ok, some ain't. My RedGiant/Maxon control panel shows version 1.2.1 thats an old application manager that i cant download anymore. Affiliate Link Generator Copy link to clipboard Copied! Sign up for bi-weekly sales alerts & news. Are you signing in with a Maxon account and a Red Giant Account? Toolfarm requires javascript to be turned on. I used stock ones instead to finish a project and then upgraded to 4.0 yesterday. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. In such cases, Red Giant Application Manager 1.2.1 Installer.exe can create unnecessary records and folders in the Windows registry. Close any opening editing applications. Screen Shot 2021-07-26 at 10.14.39 PM.png, Screen Shot 2021-07-26 at 10.15.11 PM.png, https://www.redgiant.com/support/installers/updates/universe/. What is odd is that it seems to load just fine on my M1 Macbook, but not on my desktop PC. Red Giant doesn't seem to be interested in answering support emails, but I'm curious if anyone else here is experiencing the same issues. In addition, the Maxon App will either show that you own a perpetual license or a partial license. I experienced the same issue installing Red Giant Products on my iMac running macOS Sierra v 10.12.1. Just updated to 15.4 on several systems, and it looks like it is causing problems with various plugins. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. It's not a massive issue as 4.0 doesn't really add that many new and mind-blowing features. See Neil's response. I opened a ticket with RG and after multiple emails, they told me this: "After a bit of digging, its seems the Keyframing in Premiere issue looks to be related to an issue the Universe team is checking into resolving on their end. Products purchased prior to January 1, 2021, will need to be reinstalled in order for them to be licensed properly. I think they just don't care. How to reset preferences in Premiere Pro? We also have information in our FAQ about some of the finer details about the application. I think they just don't care.Since then, I clone my boot drive before DOING ANYTHING with RGAM, and if things don't go right, I revert my disk to the previous state before foolishly trusting Red Giant again, so that I can resume getting paying work delivered.I prefer iLok to their egregiously unreliable method. and our Privacy Policy. RLM wont show up in the app yet. Cleared all caches, uninstalled all of RG software. https://www.redgiant.com/support/installers/updates/universe/- Grab the 3.3.1 here and it'll work! Theres a new top-right drop-down menu that includes: If you are a Red Giant customer that purchased products prior to January 1, 2021, youll need to setup a MyMaxon account to use the app. It currently supports Cinema 4D, Red Giant Complete, Universe, Trapcode Suite, Magic Bullet Suite, VFX Suite, and PluralEyes. My red giant login to the application manager also times out frequently, so I have to log back in and go through all the effects to get rid of the red X on all layers using Universe, Particular, Horizon etc. when i trying to install Reg Giant Trapcode 15.1.8 suit, i received an error massage : Some products require host applications which are not installed on this computer. Red Giant Application Manager 1.2.1 Installer.exe is digitally signed by Red Giant. I uninstalled and reinstalled the plugins and I'm only getting a partial license. I couldn't give any definitive timeframes as to when the fix will be released, but I've gone ahead and added this ticket to the issue's tallying system to give it some weight in development.When the fix is released, either install it through the Maxon App, or just keep an eye on the Release notes pageto check if the bug's been addressed.". And, I was lucky to get a reply to a support ticket in less than five business days. Dump your PrPro cache/cache database files. Red Giant Universe 4.0 not working - Premiere Pro /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/td-p/12205289, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12208215#M358941, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12208254#M358943, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12208257#M358944, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12208758#M358988, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12208779#M358990, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12209041#M359012, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12209352#M359040, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12210911#M359141, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12221021#M360047, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12221336#M360056, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12561535#M381657, /t5/premiere-pro-discussions/red-giant-universe-4-0-not-working-premiere-pro-15-4/m-p/12232048#M360846. Have you updated the Maxon installer? It is scheduled for next year. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I had to uninstall every Red Giant piece, and downgrade to 3.3 as well. Maxon App will replace the Red Giant Application Manager by end of October 2022. Just surprised others aren't having similar issues. code style? My RG Universe seems all functional on 15.4 PrPro. my maxon application manager is up to date. Privacy Policy. I wanted to acknowledge the incredible service of Michele on your team. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 1999-2023 Toolfarm Inc. It currently supports Cinema 4D, Red Giant Complete, Universe, Trapcode Suite, Magic Bullet Suite, VFX Suite, and PluralEyes. I think they just don't care.Since then, I clone my boot drive before DOING ANYTHING with RGAM, and if things don't go right, I revert my disk to the previous state before foolishly trusting Red Giant again, so that I can resume getting paying work delivered.I prefer iLok to their egregiously unreliable method. ive tried uniinstalling and reinstalling and still nothing. *Redshift is supported by all three options as long as it is the Redshift version that is bundled with Cinema 4D. There were some problems with licensing with some of the changes they made recently. Were elated about the release of Maxon Cinema 4D R24. Not sure which application manager you mean? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You need to update your Red Giant Universe application manager via the Red Giant Application manager. "After a bit of digging, its seems the Keyframing in Premiere issue looks to be related to an issue the Universe team is checking into resolving on their end. Q&A for work. At that point, authenticating and licensing verification will be available only through Maxon App. the installation log has been written to the red giant logs directory in program data, please help me to fix this problem.i have done all but not installing.on popups"an error prevented the install from completing. Note that mine say Maxon also and doesn't give me the option to change that. Red Giant Application Manager 1.2.1 Installer.exe is usually located in the following folder: %USERPROFILE%\Downloads\Red_Giant_Application_Manager_Win\Red Giant Application Manager 1.2.1 Installer.exe, Red Giant Application Manager 1.2.1 Installer.exe actions, of antivirus scans don't detect any virus in it, of antivirus scans detect it as a potentially unwanted program, of users rate Red Giant Application Manager 1.2.1 Installer.exe as a useful program, of users find Red Giant Application Manager 1.2.1 Installer.exe to be a potentially unwanted program, of users find Red Giant Application Manager 1.2.1 Installer.exe to be malicious or a scam, Red Giant Application Manager Installer.exe, %PROGRAMFILES(X64)%\Red Giant\Red Giant App\Red Giant Application Manager.exe, List of the actions Red Giant Application Manager 1.2.1 Installer.exe executes on a user's PC, %PROGRAMFILES(X64)%\Red Giant\Red Giant App\html\contrib\rgclient_fonts.css, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\hu.pak, %PROGRAMFILES(X64)%\Red Giant\Red Giant App\html\contrib\rgclient_fonts_legacy.css, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\id.pak, %PROGRAMFILES(X64)%\Red Giant\Red Giant App\html\contrib\rgclient_fonts_modern.css, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\it.pak, %PROGRAMFILES(X64)%\Red Giant\Red Giant App\html\contrib\rgcolor.css, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\ja.pak, %PROGRAMFILES(X64)%\Red Giant\Red Giant App\html\contrib\rgcolor.min.js, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\kn.pak, %PROGRAMFILES(X64)%\Red Giant\Red Giant App\html\contrib\rgcolor.min.js.map, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\ko.pak, %PROGRAMFILES(X64)%\Red Giant\Red Giant App\html\contrib\rgutils.exported.min.js, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\lt.pak, %PROGRAMFILES(X64)%\Red Giant\Red Giant App\html\contrib\rgutils.min.js, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\lv.pak, %PROGRAMFILES(X64)%\Red Giant\Red Giant App\html\contrib\rgutils.min.js.map, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\ml.pak, %PROGRAMFILES(X64)%\Red Giant\Red Giant App\html\contrib\underscore-min.js, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\mr.pak, %PROGRAMFILES(X64)%\Red Giant\Red Giant App\html\index.html, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\ms.pak, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\nb.pak, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\nl.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\pl.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.default-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\pt-BR.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.magicbullet-suite-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\pt-PT.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.magicbullet.coloristaIV-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\ro.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.magicbullet.cosmo_II-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\ru.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.magicbullet.denoiser3-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\sk.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.magicbullet.film-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\sl.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.magicbullet.looks-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\sr.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.magicbullet.mojo_II-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\sv.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.magicbullet.renoiser-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\sw.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.shooter-suite-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\ta.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.shooter.frames-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\te.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.shooter.instant4k-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\th.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.shooter.offload-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\tr.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.shooter.pluraleyes-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\uk.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.trapcode-suite-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\vi.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.trapcode.3dstroke-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\zh-CN.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.trapcode.echospace-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\locales\zh-TW.pak, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.trapcode.form-thumbnail.jpg, %PROGRAMFILES(X64)%\Red Giant\Neutrino\Runtimes\1.4\resources, %ALLUSERSPROFILE%\Red Giant\Red Giant App\Content\media\com.redgiant.trapcode.horizon-thumbnail.jpg, 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